Reach Us

How we can help

Our support team can help with questions about an order, including its progress, payment issues, delivery updates and returning an item.

Send us a message

Write to our support team at [email protected]. Please explain your question clearly and include relevant details so we can understand what you need. Replies are normally sent as soon as possible, although busy periods may mean a longer wait.

Help us find your order

To help us respond more quickly, include:

• Your order number
• The e-mail address used for the order
• A brief description of the issue

Keep your information safe

Never send sensitive security details in a message. We will not need:

• Your full card number
• Your card security code
• Your password

When to speak to a healthcare professional

Support cannot provide medical advice or help you choose or dose a medicine. For questions about treatment, suitability or dosage, ask a doctor or pharmacist.